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Something Has Gone Wrong... Try Again in a Few Minutes

When trying to start an Office app, you might go this mistake. Hither are some things you lot can endeavor to fix the problem. We've listed the almost common solutions get-go, so try them in order.

"Something went wrong" error when open Office app

Restart your device

Expect a few minutes, restart your device, sign back in, and restart your app.

Repair Office from the Control Panel

How you get to the repair tool depends on your operating organisation. Choose your operating system from the drop-down list beneath.

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Apps and Features on the popular-up bill of fare.

    Screenshot of start menu showing Apps and Features

  2. Select the Microsoft Part product you desire to repair, and select Alter.

    Note:This will repair the unabridged Office suite even if it's simply one application you want to repair such as Word or Excel. If you have a standalone app installed, then search for that application past name.

  3. Depending if your copy of Office is Click-to-run or MSI-based install, you'll see the following options to go on with the repair. Follow the steps for your installation type.

    Click-to-run

    In the window How would yous like to repair your Office Programs, select Online Repair > Repair to brand sure everything gets fixed. (The faster Quick Repair option is besides available, merely it merely detects and so replaces corrupted files.)

    MSI-based

    In Change your installation, select Repair and then click Continue.

  4. Follow the instructions on the screen to complete the repair.

  1. Right-click the Start push button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Control Console from the popular-up card.

    Options and commands list see after pressing Windows logo key + X

  2. From Category view, nether Programs, select Uninstall a plan.

  3. Right-click the Microsoft Office product you want to repair, and from the drop-down, select Change.

    Notation:If yous have a suite such as Microsoft 365 Family, Office Home & Pupil 2016, or Part Abode and Student 2013, search for the suite proper noun, fifty-fifty if it's simply a particular awarding you lot want to repair such equally Word or Excel. If y'all have a standalone application such as Word or Excel, search for the application proper noun.

  4. Depending if your re-create of Office is Click-to-run or an MSI-based install, do the following for your Function installation type:

    Click-to-Run installation blazon:

    In How would yous like to repair your Role Programs, select Online Repair to make sure everything gets fixed, and so select Repair. (The faster Quick Repair selection is also available, but it only detects and then replaces corrupted files.)

    MSI-based installation type:

    In Alter your installation, select Repair and so click Continue.

  5. Follow the remaining instructions on the screen to consummate the repair.

  1. Click the Start button Windows 7 Start button > Control Panel.

  2. From Category view, under Programs, select Uninstall a programme.

  3. Click the Office production you want to repair, and then click Change.

    Note:If you accept a suite such as Microsoft 365 Family, Office Home & Student 2016, or Office Dwelling house and Student 2013, search for the suite proper noun, even if information technology's just a particular awarding y'all want to repair such as Word or Excel. If y'all accept a standalone application such equally Word or Excel, search for the awarding name.

  4. Depending if your copy of Office is Click-to-run or an MSI-based install, do the post-obit for your Function installation blazon:

    Click-to-Run installation blazon:

    In How would y'all like to repair your Office Programs, select Online Repair to make sure everything gets fixed, and and then select Repair. (The faster Quick Repair pick is also available, but it only detects and then replaces corrupted files.)

    MSI-based installation blazon:

    In Change your installation, select Repair and and so click Proceed.

  5. Follow the remaining instructions on the screen to complete the repair.

Uninstall and reinstall Office

Uninstall Part using easy fix

  1. Select the push button beneath to download and install the Office uninstall support tool.

    Download

  2. Follow the steps below to download the uninstall support tool according to your browser.

    Tip:The tool may have a few minutes to download and install. Later completing the installation, the Uninstall Function products window will open.

    Edge or Chrome

    • In the lower-lower left corner right-click SetupProd_OffScrub.exe > Open.

      Where to find and open the Support Assitant download file in a Chrome web browser

    Edge (older) or Internet Explorer

    • At the lesser of the browser window, select Run to launch the SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Firefox

    • In the pop-upwards window, select Save Fileand so from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in a Chrome web browser

  3. Select the version you want to uninstall, and then select Next.

  4. Follow through the remaining screens and when prompted, restart your reckoner.

    After you restart your computer, the uninstall tool automatically re-opens to consummate the final footstep of the uninstall process. Follow the remaining prompts.

  5. Select the steps for the version of Office yous want to install or reinstall. Shut the uninstall tool.

    Microsoft 365 | Office 2021 | Office 2019 | Role 2016 | Office 2013 | Part 2010 | Function 2007

Having trouble installing Office? Apply the offline installer

If you're still having trouble installing Office using the steps in the install manufactures shown higher up, try using the offline installer.

The Office offline installer may help featherbed potential proxy, firewall, antivirus, or Internet connection bug that might occur during an Role installation.

For steps to install an offline version of Office, see Use the Office offline installer and select the correct tab for your version of Office.

Need more than help?

Something Has Gone Wrong... Try Again in a Few Minutes

Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17